Privacy Policy

INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1
We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when using our website. Personal data refers to all information that can personally identify you.

1.2
The party responsible for data processing on this website, as per applicable privacy laws (including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)), is Sienna Rae – Malibu.

Contact:
📧 Support@Siennarae.com
🌐 siennarae-malibu.com
📍 Based in Malibu, California, USA

The responsible party for processing personal data is the individual or legal entity who, alone or jointly with others, determines the purposes and means of processing such data.

1.3
This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries directed to us). You can recognize an encrypted connection by the “https://” prefix and the lock symbol in your browser’s address bar.

DATA COLLECTION WHEN VISITING OUR WEBSITE

When visiting our website for informational purposes only (i.e., without registering or submitting information), we collect only the data transmitted by your browser to our server (“server log files”), such as:

  • The page(s) you visited

  • Date and time of access

  • Amount of data transmitted

  • Source/reference from which you arrived

  • Browser type and version

  • Operating system used

  • IP address (potentially anonymized)

This data is processed based on our legitimate interest in maintaining the stability and functionality of our website. The information will not be shared or used further unless evidence suggests illegal use.

COOKIES

We use cookies to enhance your browsing experience and enable certain site functionalities. Cookies are small text files stored on your device. Some are “session cookies” (deleted after your visit ends), while others are “persistent cookies” that recognize your device on future visits.

Cookies may collect browser data, IP addresses, and usage preferences. We may use them for website analytics, marketing optimization, or to streamline checkout processes.

Legal Basis:
Under GDPR and CCPA, we rely on your consent (Art. 6(1)(a) GDPR) or our legitimate interest (Art. 6(1)(f) GDPR) to process cookies essential for functionality or analytics.

You may configure your browser to restrict or block cookies. Common browser settings for managing cookies include:

  • Google Chrome

  • Mozilla Firefox

  • Safari

  • Microsoft Edge

  • Opera

Please note that disabling cookies may affect website functionality.

CONTACT

If you contact us (e.g., via email or our contact form), personal data will be collected to process your inquiry. The processing of this data is based on our legitimate interest in responding to your requests or fulfilling a contract (Art. 6(1)(f) or (b) GDPR).

Your information will be deleted once the inquiry is fully resolved unless legal obligations require retention.

DATA PROCESSING FOR CUSTOMER ACCOUNTS & ORDER FULFILLMENT

We collect and process personal data when you voluntarily provide it (e.g., during checkout or account creation). This includes your name, email, shipping address, and payment details, which are necessary to fulfill your order (Art. 6(1)(b) GDPR).

You can request account deletion at any time by contacting Support@Siennarae.com. Data is retained only as required by law or if you consent to continued storage.

USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Newsletter Subscription
If you subscribe to our newsletter, we will send you periodic updates and promotional offers. Subscription requires confirmation via a double opt-in process. You can unsubscribe at any time via the link in the email or by contacting Support@Siennarae.com.

6.2 Newsletter for Existing Customers
If you provided your email during a purchase, we may send you promotional emails for similar products based on our legitimate interest in marketing (Art. 6(1)(f) GDPR / CCPA §1798.140). You can opt out anytime at no cost.

DATA PROCESSING FOR ORDER HANDLING

7.1 Order Fulfillment
We may share necessary personal information with shipping carriers and payment providers to complete your order (Art. 6(1)(b) GDPR).

7.2 Payment Providers
Depending on the payment method chosen, data may be shared with the respective payment processor. Examples include:

  • PayPal – PayPal, Inc., 2211 North First Street, San Jose, CA 95131, USA

  • Shopify Payments / Stripe – Stripe, Inc., 354 Oyster Point Blvd, South San Francisco, CA, USA

These providers process your data in accordance with their respective privacy policies.

CONTACT FOR REVIEW REMINDERS

We may email you a product review request following your purchase, provided you have consented (Art. 6(1)(a) GDPR). You may withdraw this consent at any time by contacting us.

YOUR RIGHTS UNDER GDPR AND CCPA

You have the following rights regarding your personal data:

  • Access – Request information about your stored data.

  • Correction – Rectify inaccurate or incomplete data.

  • Erasure – Request deletion of your data (“right to be forgotten”).

  • Restriction of Processing – Limit how your data is processed.

  • Data Portability – Receive your data in a structured, commonly used format.

  • Withdraw Consent – Revoke consent at any time (Art. 7(3) GDPR).

  • Complaint – File a complaint with your local supervisory authority or the California Attorney General’s Office.

To exercise any of these rights, please contact Support@Siennarae.com.

DATA RETENTION PERIOD

We retain personal data only for as long as necessary to fulfill contractual or legal obligations, or as permitted under applicable law. Once retention periods expire, data is securely deleted unless continued processing is required for legal or operational purposes.

Effective Date: November 2025
📍 Sienna Rae – Malibu
🌐 siennarae-malibu.com
📧 Support@Siennarae.com