Shipping Policy

Average Delivery Times

At Sienna Rae – Malibu, we strive to ensure every order arrives safely and as quickly as possible.

Once an order is placed, please allow 1–3 working days for processing and preparation.

  • Orders placed during weekdays are typically processed within 1 business day.

  • Orders placed on Friday evenings or weekends may take slightly longer to process.

After processing, delivery takes an average of 5–14 business days (Monday to Friday) depending on your location and local courier operations.

We work closely with our trusted logistics partners to ensure timely and reliable delivery.

Placing an Order

Shopping with Sienna Rae – Malibu is designed to be effortless and enjoyable:

  1. Select Your Product – Browse our collection and choose the item you love.

  2. Add to Cart – Click the “Add to Cart” button once you’ve selected your preferred size, color, or variant.

  3. Proceed to Checkout – Review your selections, then click “Proceed to Checkout.”

  4. Enter Your Details – Fill in your accurate shipping address and contact information.

  5. Continue to Shipping – Confirm that your delivery details are correct.

  6. Choose Payment Method – Select your preferred payment option and click “Complete Order.”

You’ll receive an order confirmation email shortly after, followed by a tracking link once your package has been dispatched.

If you experience any issues during checkout, please reach out to our support team for immediate assistance.

Shipping Costs

We’re pleased to offer FREE worldwide shipping on all orders — no minimum purchase required.
Every order is delivered directly to your door at no additional cost.

Shipping & Processing

Once your order is confirmed, we begin preparing it right away. To keep our prices fair and sustainable, we consolidate shipments in batches to reduce environmental impact and delivery costs.

While we always aim to dispatch as quickly as possible, occasional delays can occur due to global logistics challenges or high order volumes. We appreciate your patience and understanding as we ensure each package is handled with care.

If you have a special request or need your order prioritized, please contact us — our team will do everything possible to assist.

Need Help?

If you have questions or concerns about your order, our friendly support team is always here to help.

📧 Support@Siennarae.com
🌐 siennarae-malibu.com

We aim to respond to all inquiries within 24–48 business hours.